Robinhood

Content Design (Intern)

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What Robinhood is looking for in applicants

Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

Just as we focus on our customers, we also strive to create an inclusive environment where our employees can thrive and do impactful work. We are proud of the competitive products and company culture we’ve built and have been recognized as:

  • Forbes Fintech 50 2021
  • Glassdoor Best Places to Work 2021 
  • Inc. Best-Led Companies 2021
  • TIME 100 Most Influential Company 2021

We’re growing and looking for...

We continue to hire Robinhoodies at a rapid pace to drive this journey, and with that growth comes necessary change. We’re seeking culture builders and curious thinkers looking to co-author the next chapters of our story. We’re in build mode, majorly expanding our team while also growing up as a company. Joining now means helping shape our structures and systems, then taking part as we launch into our ambitious future.

Check out life at Robinhood on The Muse!

About the role

We are looking for Content Design interns to join our team!  As part of Content Design, you’ll have the unique opportunity to become the voice of Robinhood, working to design real products that impact real users every day. Content Design shapes how Robinhood communicates with our customers from end-to-end: we introduce Robinhood to someone who’s never used it before, guide every action they take in our app, empower them to learn throughout their financial journey, and provide clear solutions if they need help. You’ll be supported by an incredible group of experts to help you begin your journey as a UX professional and broaden your view of the industry. 

What you’ll do day-to-day:

  • Partner with design, product, and research to build delightful user experiences 
  • Engage throughout the product development process to improve the overall experience and ensure consistency
  • Create and advocate for approachable language that best communicates our mission externally
  • Balance customer experience and business impact with speed and quality
  • Incorporate user research into content decisions for product experiences
  • Ensure high quality content for our products in terms of simplicity, education, and delightfulness
  • Contribute to our Help Center and develop customer support content
  • Share your work with other Content Designers during weekly crits

About you:

  • Currently enrolled in a full-time, degree-seeking program in writing or communication, web design, digital media, or equivalent experience
  • Strong writing and editing skills
  • Eager to learn about new and emerging technologies
  • Naturally curious about how people behave, what drives them, what makes them feel empowered 
  • Ability to thrive in a fast paced and virtual environment
  • Low ego and proven teammate who takes creative initiatives and works collaboratively
  • Self-starter and ambitious learner who is comfortable with ambiguity
  • Excellent judgment and ability to communicate with a strong attention to detail

 

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit rbnhd.co/applicant-privacy.

Robinhood's benefits include generous time off, 401(k) participation with employer match, comprehensive health coverage, a health savings account (HSA), wellness benefits, backup childcare and education stipends (all benefits are subject to applicable taxes and based on eligibility).

Want some tips on how to get an interview at Robinhood?

What is Robinhood looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Content Design (Intern) like?
Interview processes vary by company, role and team. The best plan is to see what others have experienced and then plan accordingly.
How to land an interview at Content Design (Intern)?
A great first step is organizing your path to an offer. Check out Kiter for tools to get started!