The database market is massive (the IDC estimates it to be $119B+ by 2025!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it easier and faster to scale database deployments. These next-generation applications currently include Cloud SaaS offerings, database visualization tool, BI connector, and on-prem database management. We’re passionate about building better tools for the better database.
Application and Integration (A&I) Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in putting the pieces together - whether that’s starting from scratch or inserting MongoDB into existing infrastructure. And work to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for engineers who get the big picture of how “big data” and “web-scale” systems are successfully assembled and operated.
You will be a key part of our elite Technical Services organization that supports MongoDB customers worldwide, with teams in locations like New York, Austin, Palo Alto, Sydney, Dublin and Tel Aviv.
MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.
You will be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an authority on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - collaborating with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
You should have 2+ years of proven experience, we consider all candidates with an eye for those who are self-taught, curious, and multi-faceted.
You will have strong experience in at least two of the following areas: application architecture, systems administration, network administration, development, automation, or hardware, performance tuning and benchmarking. If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, GCP).
This role is remote optional until February 1, 2022, we are looking to speak to candidates who plan to be available in Toronto or Buenos Aires for when we introduce our hybrid model.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
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