Airbnb

Fraud Intelligence Strategist

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What Airbnb is looking for in applicants

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.

This high impact, high visibility position is part of the Fraud Detection and Disruption program within the Risk Intelligence Operations team in Trust Operations.  The FDD team aims to identify, investigate, disrupt, and prevent attacks targeting the Airbnb ecosystem.  As a senior analyst and subject matter expert on the team, this role will help guide the development and scaling of strategies for fraud intelligence capabilities, including working directly with stakeholders to ensure the Airbnb platform is defended against fraudsters seeking to harm the Airbnb platform, our guests, or our hosts.  Fraud Intelligence Strategists in this position will also train, mentor, and support junior analysts, as well as train horizontal stakeholders in other fraud detection teams to uplevel fraud detection and disruption activities company-wide.

Primary Responsibilities:

  • Serve as a team subject matter expert in areas involving fraud analysis and investigation
  • Identify and disrupt complex fraud schemes, manage identification and reporting of fraud attacks, and create risk rules using advanced SQL techniques to block and prevent bad actor activity on the platform
  • Identify threat intelligence related to emerging cybercrime and fraud techniques in a fast-paced, highly technical environment, including fraud schemes related to:
    • Account takeovers
    • Fake inventory
    • Spamming / phishing
    • Collusion Fraud (host/guest chargeback)
    • Overpayment scams
  • Understand and mitigate network and system vulnerabilities or provide counter measures/mitigating controls to reduce fraud to an acceptable level
  • Collaborate with internal and external stakeholders on various fraud issues and produce fraud mitigation strategies to include vulnerability assessments.
  • Combine fraud intelligence findings and fraud solutions to proactively identify and resolve high-profile attacks
  • Review new tools and products developed to identify vulnerabilities, and work with stakeholders and leadership to provide risk remediations and best practices to key stakeholders involved in product design, development, implementation, and post-implementation phases
  • Conduct all-source analysis of cyber-crime and fraud tools, methods, and attack techniques, and communicate these findings to internal and external stakeholders
  • Act as a mentor, trainer, and sponsor to junior staff
  • Provide on-call fraud analytics support should high-impact events occur
  • Knowledge of emerging technologies that could create an increased risk profile for Airbnb 
  • Provide support to Legal Department on complex investigations involving fraud risks to Airbnb 
  • Create trainings and provide support to other teams  on fraud detection, identification, and mitigation, including creating intermediate-level SQL queries to help agents in identifying and mitigating fraud on the platform

Basic Qualifications:

  • Seasoned subject matter expert in fraud risk, with 6-8 years of relevant work experience
  • Excellent written, oral, and presentation skills and an ability synthesize information and make clear, concise recommendations on course of action
  • Proficiency and extensive experience in authoring detailed technical reports, as well as interact effectively with non-technical audiences 
  • Moderate expertise in network security, digital forensics, and cyber security operations
  • Superior knowledge of fraud and cyber security practices with direct experience in developing and implementing policies and risk frameworks
  • Expert level knowledge in malware, payment system attack trends, account takeovers, collusion fraud, and other complex fraud schemes
  • Advanced knowledge of SQL and Python coding languages
  • Moderate knowledge of Javascript and vendor toolsets
  • Knowledge of red, purple, and blue teams, as well as ethical hacking principles
  • Knowledge, experience, or certifications in the following preferred:
    • CISSP
    • CHFI
    • CEH
    • GIAC
    • CFE
    • Security+
    • Machine Learning
    • Open Source Intelligence (OSINT) techniques
    • Natural language processing

Want some tips on how to get an interview at Airbnb?

What is Airbnb looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Fraud Intelligence Strategist like?
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How to land an interview at Fraud Intelligence Strategist?
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