Betterup

Coach Development Specialist, D2C

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What Betterup is looking for in applicants

At BetterUp, we give people the coaching, support, and push they need to reach peak performance and unlock their limitless potential, in all they do, personally and professionally. We work with world-class experts and Coaches, pioneer innovative technology, and foster human touch at scale to fuel the BetterUp experience, and make growth and development achievable for all. We believe that practicing strong mental fitness is a never-ending practice of maintaining and building the strengths that precede health, happiness, and success. 

And we’re looking to build out a diverse and ambitious team of go-getters to join us as we grow. Exciting opportunities lie ahead, as well as work that makes a real difference — not only in the lives of others, but for your own personal and professional growth, too. Join us as we continue to bring BetterUp to more people everywhere, and create impactful change for our members and for you. 

Our global community of professional coaches and the individuals they serve are at the heart of our business. As a Coach Development Specialist, you will be a part of the world class Coach Experience team responsible for hosting delightful, innovative, and highly enriching development experiences for our coach community. Your contribution to this team will be to design and elevate learning and development for our coaches through top notch learning science and content expertise with a focus on quality, efficiency and creativity. The learning strategies and programs you will develop will drive coach quality and effectiveness for various programs and across the coach experience.Example projects include onboarding new BetterUp Coaches to the platform, preparing BetterUp Coaches for customer deployments, and elevating the community of practice through the development of evidence-based certifications. You will excel in this role if you have a deep passion for coaching and experience creating innovative learning experiences for professional audiences.

Our ideal candidate has an exceptional professional background, a passion for and understanding of the coaching landscape, a deep sense of ownership, an entrepreneurial spirit, and a resilient ability to adapt to change. This individual is naturally positive, resourceful, and curious - where others see problems, they see solutions and jump at the opportunity to solve them. Additionally, this individual will showcase the unique balance of innovative learning design, project management, subject matter expertise combined with empathy, passion and leadership.

What you’ll do:

  • Act as an internal consultant to our go to market teams by providing expertise on what high quality coach solutions look like
  • Develop and present the business case for new learning and development programs, courses, resources and/or events
  • Design digital learning experiences, develop digital learning paths, and manage learning programs for global, diverse coach audience
  • Design curriculum to meet identified learning and development needs using an array of instructional design methodology, that focuses on current trends, best practices, and innovative ways to deliver, measure and assess learning
  • Manage projects through all phases and milestones including analysis, design, development, implementation and evaluation
  • Elevate the learning standard and experience for our coaches including onboarding, deployment readiness and program readiness
  • Collaborate with functional course owners, subject matter experts, and target audience to gather information needed to conduct needs assessment of the learning and development content
  • Follow Adult Learning Methodology to identify and write learning objectives, storyboard content and design learning approaches
  • Lead and support high priority company initiatives and new offerings

If you have some or all of the following, please apply:

  • A BS/BA degree in I/O psychology, Organizational Development, learning and development, or a related field 
  • A certified coach and/or PhD/MA in psychologist a plus
  • At least 3 years of prior experience as a program owner or as a curriculum developer in a fast paced environment including comfort with managing projects with tight timelines and strong cross-functional stakeholder management
  • Ability to effectively communicate ideas and concepts both written and orally
  • Understanding of evolving industry standards related to instructional design, learning and development, and digital learning experiences
  • Experience and interest in working with technology platforms and products
  • Interest in organizational behavior, diversity, and inclusion, positive psychology, coaching, or behavioral sciences, along with a passion and empathy for our BetterUp Coaches

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

  • Access to BetterUp coaching; one for you and one for a friend or family member 
  • A competitive compensation plan with opportunity for advancement
  • Medical, dental and vision insurance
  • Flexible paid time off
  • Per year: 
  • Holiday charitable contribution of your choice on behalf of BetterUp
  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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What is Betterup looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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