Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.
About Airbnb Hosting
Every day, millions of Airbnb hosts around the world create comfortable, reliable and welcoming stays and Experiences for our guests. Hosting on Airbnb offers a unique way to meet our Hosts’ financial goals but the rewards for opening their home or sharing a passion go beyond their bank account. Hosting also offers the opportunity to impact their local community, share their culture and connect with people they wouldn’t have met otherwise.
Our Hosting organization exists to bring a wider array of diverse Hosts into the Airbnb Community, support their success, earn their trust, and ensure their safety and security. As the world emerges from the COVID-19 pandemic, Airbnb aspires to lead the travel industry with an entirely new form of community-powered travel, where creatively-led design is at the core of our offering. We know that our global community of hosts is one of Airbnb’s most precious assets and we are very intentional on how we nurture the common identity of being an Airbnb Host.
About the role
The Scaled Operations team within Hosting supports the business by using teams to review and classify listings, as well as reaching out to hosts to improve quality. In this role as Operations Business Analyst, Scaled Operations, you will be responsible for the Operational Analytics function within the Scaled Operations Biz Ops team, supporting the Standards & Operations organization. In this role, you will shape our strategy for data analytics, write queries for operational workflows, manipulate and process data, maintain our operational data infrastructure, generate business insights, and set up operational goals and reporting. While this is initially an individual contributor role with no direct reports, you will oversee and provide direction and guidance to teams and individuals domestically and offshore. You’ll also be responsible for deliverables that go straight to our guest and host community, and that have executive level visibility.
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