Asana’s Customer Education team is looking for an experienced program manager to lead our digital credentialing programs (badging & certification). This role will take the initiative on designing the strategy and infrastructure for these programs from the ground up, including designing new certifications and badges, designing and managing our systems and candidate experience, and marketing these programs to a broader audience through cross-functional initiatives. For this role, we’re looking for a proven certification professional with strong assessment design skills and the ability to operationalize a credentialing program from higher (certification) to lower (badging) stakes. Your goal is to accelerate the adoption of Asana by ensuring our customers of various sizes and industries can gain benefit, demonstrate their product expertise, and advance their careers with Asana.
As a member of the Customer Education team, you’ll be part of a team that cares deeply about creating learning experiences that deliver delight and value at scale. We want our customers to not only become Asana experts, but champions of our brand. Our digital credentialing programs are central to achieving these goals..
This role reports to the Customer Education Program Lead and will be based in San Francisco.
What you'll achieve:
Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status.