Robinhood

Director, Recruiting (Financial Services & Operations)

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What Robinhood is looking for in applicants

Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

Just as we focus on our customers, we also strive to create an inclusive environment where our employees can thrive and do impactful work. We are proud of the competitive products and company culture we continue to build and have been recognized as:

  • Glassdoor Best Places to Work 2020
  • TIME100 Most Influential Companies 2021
  • Fortune Best Workplaces in Financial Services & Insurance™ 2021 and Fortune Best Workplaces for Millennials™ 2021

We’re growing and looking for...

We continue to hire Robinhoodies at a rapid pace to drive this journey, and with that growth comes necessary change. We’re seeking culture builders and curious thinkers looking to co-author the next chapters of our story. We’re in build mode, majorly expanding our team while also growing up as a company. Joining now means helping shape our structures and systems, then taking part as we launch into our ambitious future.

Check out life at Robinhood on The Muse!

About the team:

As the Director, Recruiting (Financial Services & Operations), you’ll join our growing recruiting organization and lead a team that drives all Customer Experience (both licensed and non-licensed) and Operations recruiting. This is a global role reporting into Robinhood’s Head of Recruiting (head of function). You'll partner closely with our Financial Services business leaders to develop and implement attraction and hiring strategies for the next generations of Financial Services talent at Robinhood. Additionally, you will build, lead, and actively develop a high caliber, dynamic team of Recruiting Managers, Leads, and individual contributors. 

What you’ll do day-to-day:

  • Designing, building and executing recruiting strategies to attract, evaluate and hire top Financial Services talent. Robinhood is going through a hypergrowth period and is looking to scale global Financial Services functions significantly into 2022 and beyond.
  • Iterating on our headcount planning and management processes for Financial Services, working with senior business leaders across the function to anticipate their organizational needs and establish effective talent acquisition strategies.
  • Implement a metrics-based approach to ensure the company’s aggressive hiring plan is achieved efficiently, using benchmarks for planning purposes and taking a data driven approach to identify and solve for pain points throughout the hiring funnel.
  • Promote inclusion, equity, and belonging in the workplace and drive programs (e.g. sourcing and selection) that ensure recruiting strategies attract candidates with diverse backgrounds, experiences, and perspectives.
  • Maintain talent pipelines with potential candidates and past applicants for future staffing needs.
  • Grow and develop a best-in-class Financial Services Recruiting team (inclusive of Recruiting Managers, Recruiting Leads, and Recruiters).

About you:

  • Demonstrated success leading and scaling multiple teams inclusive of those led by other managers, directing the execution of operational plans and strategies 
  • Experience building and scaling program hiring strategies for client facing/ customer service talent in financially regulated environments (intimate familiarity with financial services licensing requirements and licensed talent pools)
  • Ability to operate in a fast-paced, hyper-growth environment, making both strategic and tactical decisions to navigate sensitive or confidential issues with a focus on long term operational plans
  • Experience building and scaling systems, programs and teams globally 
  • Strong management and leadership experience and a deep desire to build a bench of strong Talent Acquisition professionals
  • The ability to balance multiple parallel initiatives and projects where objectives may be ambiguous 
  • Strong organization, interpersonal, and communication skills. Confident presenting to large groups, fellow leaders, and teammates of all levels.  
  • Strong influencing skills with senior executives

 

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit rbnhd.co/applicant-privacy.

Robinhood's benefits include generous time off, 401(k) participation with employer match, comprehensive health coverage, a health savings account (HSA), wellness benefits, backup childcare and education stipends (all benefits are subject to applicable taxes and based on eligibility).

Want some tips on how to get an interview at Robinhood?

What is Robinhood looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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