Business Operations Intern 2022: UK, Northern Europe & DACH, CEE, CIS (6 months)

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What Airbnb is looking for in applicants

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.

The Homes team is seeking an ambitious, bright, forward-thinking, entrepreneurial and high-spirited intern to join our German and UK team. The intern will join a very fast-paced environment in two of Airbnb’s most dynamic and high profile markets, with a diverse community. The business operations intern will focus both on business development opportunities and data analytics. S/he will have the possibility to learn and assume the responsibility of driving new business opportunities for the region, as well as providing fundamental data insights to local market teams.

This is an intern position reporting to the Business Operations Managers in the UK/Northern Europe and DACH, CEE & CIS territory. Our intern will gain a comprehensive understanding of how the different functions within the two offices interact with each other. This is a fully remote internship at this time, but applicants must be based in the greater London or Berlin areas to be eligible for the position.


  • Drive business development opportunities (e.g. kick-starting Airbnb’s Ambassador program & Airbnb’s Associates program for top markets)
  • Conduct data-driven deep-dives for both the supply and demand side to provide a clear understanding of marketplace performance at different levels
  • Assist with responses to inquiries, providing data quickly and accurately, using mostly SQL, but also Excel and other tools such as Tableau and Superset
  • Provide not only data but also the information behind it, and derive key conclusions and recommendations on how to address different problems, identifying opportunities for growth and improvement
  • Assist with the production of reports, and gather external data to have a better understanding on our performance vs the industry
  • Work seamlessly with other teams to coordinate projects that require their expertise
  • Act as a key contributor to the success of the Homes Team
  • Contribute to key projects in the Territory supporting the Business Operations Managers


  • Applicants must be in their final year of a Masters degree in Business Informatics, Information Systems, Business Administration or a related field. They must also have completed a Bachelors degree in one of these areas.
  • Based in LON or BER 
  • Experience with SQL, large databases and raw data, including the ability to write queries against large warehouses
  • Skilled user of Excel
  • Tableau and/or Superset skills are a plus
  • Strong spoken and written German and English language skills
  • Ideally have had previous internships or prior work experience at a major business consulting company
  • Proven ability to produce high quality analysis in a fast paced environment
  • Strong analytical skills
  • Experience making data-driven recommendations and decisions
  • Ability to work proactively and results-driven: always trying to learn that extra detail that can help make the most accurate decisions
  • Good knowledge of the German and UK markets (additional market knowledge in German-speaking countries or countries in Central and Eastern Europe, Northern Europe and the Commonwealth of Independent States is a plus)
  • Experience with an internet marketplace business or within the travel industry is a plus

*Please submit your full application in English
*This is a full-time internship with working hours 9-5pm Mon through Fri

Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. Qualified individuals from all walks of life are encouraged to apply.

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