The Enterprise Technology team (ET) at Asana helps to build a scalable foundation of technology, data, and processes that turn our go-to-market strategy into results. To do this, we partner across the company to drive transformations that result in growing our business, organizational effectiveness and efficiency.
Within ET, the Technical Operations team has the mission to make life easier for our stakeholders through Quality Assurance Testing, Systems Support Operations, and Vendor Management. To complement our high-performing team, we are looking for a Technical Support Operations Manager with deep experience in strategically managing and evolving MSP relationships, and implementing their enterprise-wide vision for growing the relationship with our vendor partners. At the same time, this role will be responsible for continuing to develop our world-class internal systems support team, running the day-to-day business of the team, and responding to the needs of our stakeholders.
In this role, we are looking for a leader who is a highly motivated, passionate, and relationship-oriented individual with strong business acumen, systems support and technology experience. In addition to possessing excellent strategy, business partnering and collaboration skills, you will take the initiative to identify areas of improvement, and work cross-functionally to understand the systems/tooling support needs of the wider ET team and our stakeholders. You will also proactively consult where needed to help realize Enterprise Technology’s business strategy.
What You’ll Achieve
Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status.
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