Doma

Post Closing - Home Purchase

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What Doma is looking for in applicants

Build the solution that transforms the real estate industry! 

Want to infuse a $34B sector of the insurance and real estate industry with predictive analytics and a tech-forward customer experience? Yearning for a startup culture within a profitable nationwide company? Join Doma and send an entirely new type of real estate model into the wild. 

About Us 

Doma and its family of brands - States Title, North American Title Company (NATC) and North American Title Insurance Company (NATIC) - offer solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly more simple and efficient, reducing cost and increasing customer satisfaction. 

Our Values 

  • Customer Obsessed – We always put our customers first. 
  • Solution Driven – We solve problems that other people are afraid to. 
  • People leaders – We grow all of our people into leaders. 
  • One Team – We believe inclusion and teamwork produce the best results. 
  • Direct with Respect – We communicate with honesty and respect to our colleagues, customers, and partners. 

About the role 

The Post Closing Associate is a critical member of the Doma Operations purchase team. This individual will ensure that signed closing packages are received, reviewed, and processed with timeliness, expert accuracy, and precision, furthering the Doma mission to make the home closing process as frictionless as possible for buyers, sellers, real estate agents, and lenders. The Post Closing Associate will be excited to join the ‘title company of the future,’ processing purchase transactions leveraging technology to streamline the closing process. The Post Closing Associate will be based in our state-of-the-art Operations Hub in Irvine, CA. 

What will you be doing? 

  • Performing any or all post closing duties with confidence and professionalism 
  • Post closing duties include: 
  • Reviewing buyer and seller signed closing packages for accuracy and completeness  
  • Scanning packages and labeling documents correctly in files 
  • Ensuring lender documents are returned in required timeframe 
  • Preparing and processing utility and HOA transfer packages 
  • Preparing county-specific intake forms for recording 
  • Submitting documents for recording (e-recording and traditional) quickly and accurately 
  • Processing recording rejections and resubmissions in a timely manner 
  • Assisting internal Compliance department with any post closing related audit details at the file level 
  • Additional customer service duties include: 
  • Anticipating customer needs and resolving escalations in a professional, efficient manner in collaboration with escrow colleagues 
  • Providing status updates on the transaction throughout the post closing and recording process to internal and external parties as needed  

What skills and experience do you need? 

  • 1+ years of post closing and/or recording experience (CA preferred) 
  • Coachable and willing to learn and grow 
  • Demonstrated ability to work as a team player in a fast-paced environment 
  • Experience using ResWare and Simplifile preferred 
  • Thrive in a fast-paced, metrics-driven work environment 
  • Have extreme attention to detail and strong organizational skills 
  • Are comfortable working within company stated SLA’s. 
  • Have excellent phone, email, and face-to-face communication skills 
  • Able to quickly pick up how to use new tools and software 
  • Own your ability to deliver excellent, error-free service throughout the post closing and recording process.  
  • Passion for multitasking and context-switching 
  • Are comfortable with constant change and process improvement 
  • Must be a "Local" candidate with the expectation of working full time in our Irvine, CA office 

 

We want the work you do here to be the best work of your life.  

We believe the most valuable investment we can make - and the greatest boost we can give to your career - is to build an outstanding team of colleagues who are passionate about our mission. 

We currently offer the following benefits and will continually evolve them with the goal of efficiently attracting, retaining, and leveraging the very highest quality talent. 

  • Our passionate, capable team will always be our #1 benefit 
    • We are proud of the team we have built so far, and we are excited about the team we have yet to add 
    • Learn something new every day 
    • Get more done than you would anywhere else 
  • Competitive salaries 
  • Top-of-the-line computer equipment 
  • Multiple Medical, Dental, and Vision Benefits options to allow you to customize to your and your Family’s needs 
  • Paid Time Off  
  • Health & Dependent Care Flexible Spending Accounts (FSA) 
  • Short Term & Long Term Disability 
  • Commuter Flexible Spending Account (i.e. Transit or Parking) 
  • Supplemental Life and AD&D Insurance 
  • Auto & Home Insurance Group Life Insurance 
  • Pet Insurance 

We believe in Equal Opportunity 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Want some tips on how to get an interview at Doma?

What is Doma looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Post Closing - Home Purchase like?
Interview processes vary by company, role and team. The best plan is to see what others have experienced and then plan accordingly.
How to land an interview at Post Closing - Home Purchase ?
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