Doma

Manager of Title & Escrow Operations

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What Doma is looking for in applicants

Build the solution that transforms the real estate industry! 

Want to infuse a $34B sector of the insurance and real estate industry with predictive analytics and a tech-forward customer experience? Yearning for a startup culture within a profitable nationwide company? Join Doma and send an entirely new type of real estate model into the wild. 

About Us 

Doma and its family of brands - States Title, North American Title Company (NATC) and North American Title Insurance Company (NATIC) - offer solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly more simple and efficient, reducing cost and increasing customer satisfaction. 

Our Values 

  • Customer Obsessed – We always put our customers first. 
  • Solution Driven – We solve problems that other people are afraid to. 
  • People leaders – We grow all of our people into leaders. 
  • One Team – We believe inclusion and teamwork produce the best results. 
  • Direct with Respect – We communicate with honesty and respect to our colleagues, customers, and partners. 

About the Role

The Managing Director will be the P&L owner for the region responsible for managing all associates and branch operations. 

The Managing Director will have experience in a combination of escrow operations, title, realtor and lender sales, and being a people leader. This person will have deep industry experience and connections and also be excited to innovate the industry with the technology Doma is building. The leader will be the point person on the ground to work with the corporate management team and will navigate a complex organization to capitalize upon resources to achieve objectives.

This job will require someone to roll-up their sleeves and will provide the opportunity for a hungry leader to take ownership of an existing scaled operation, improve it, and then build out a large operation via profitable growth.

  • Directs and develops the implementation of goals, objectives, and work standards for a Functional Unit without focus on the daily operational activities.
  • Develops and directs the implementation of policies and procedures that comply with regulatory and statutory guidelines, rules, and standards.
  • Plans, organizes, administers, reviews, and evaluates the activities of professional, technical, and office support staff through subordinate managers and supervisors.
  • Contributes to the overall quality of the Functional unit by developing work teams and by reviewing, recommending, and implementing improved policies and procedures.
  • Develops, coordinates, and provides for overall administration of the Functional units annual and strategic goals.
  • Confers with Executive Management regarding departmental requirements and solutions; facilitates the resolution of problems and the development of new initiatives to support business segments.
  • Authorizes projects, sets priorities, approves designs, and cost estimates for projects.

 Above all, we are a dynamic team looking for energy and a results driven mindset to provide unique value as we transform the Title Insurance and escrow processes!

 What you should bring to the table as our Ideal Managing Director:

  • Demonstrated competency in creating and execution on strategic plans.
  • Proven track record of leading large, complex projects with multiple stakeholders and driving organizational change.
  • Demonstrated success with meeting the needs of a wide range of employees while driving team performance, monitoring results and appropriately allocating resources.
  • Strong experience and knowledge of functional tools and infrastructure.
  • A deep understanding of metrics/dashboards that drive an environment and culture of continuous improvement.
  • Progressive experience in leading employees in multiple locations, and significant experience developing and implementing solutions.
  • Possesses strong problem-solving, collaboration, critical thinking, team building, and presentation skills.
  • Results oriented with strong time management and project management skills, and must be highly organized and driven to succeed.
  • Strong leadership skills, leading by example, driving employee commitment through actions, and empowering employees to reach their full potential.
  • Possesses and applies comprehensive knowledge of principles, practices, and procedures of particular field of specialization to the successful execution of multiple complex projects.
  • Adaptable, data-driven, and human-focused.
  • Confident and self-motivated with a low ego.
  • High capacity for dealing with ambiguity and working in a fast-paced environment.
  • Outstanding verbal and written communication skills.
  • Ability to listen, understand, analyze, and develop creative solutions.
  • Highly collaborative and team-oriented approach to solving problems.
  • Ability to think strategically but enjoys rolling up his/her sleeves to get things done.
  • 10+ years of management/leadership experience.
  • 7+ years working in the title insurance, lending, or real estate industries strongly preferred

 

We want the work you do here to be the best work of your life.  

We believe the most valuable investment we can make - and the greatest boost we can give to your career - is to build an outstanding team of colleagues who are passionate about our mission. 

We currently offer the following benefits and will continually evolve them with the goal of efficiently attracting, retaining, and leveraging the very highest quality talent. 

  • Our passionate, capable team will always be our #1 benefit 
    • We are proud of the team we have built so far, and we are excited about the team we have yet to add 
    • Learn something new every day 
    • Get more done than you would anywhere else 
  • Competitive salaries 
  • Top-of-the-line computer equipment 
  • Multiple Medical, Dental, and Vision Benefits options to allow you to customize to your and your Family’s needs 
  • Paid Time Off  
  • Health & Dependent Care Flexible Spending Accounts (FSA) 
  • Short Term & Long Term Disability 
  • Commuter Flexible Spending Account (i.e. Transit or Parking) 
  • Supplemental Life and AD&D Insurance 
  • Auto & Home Insurance Group Life Insurance 
  • Pet Insurance 

We believe in Equal Opportunity 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Want some tips on how to get an interview at Doma?

What is Doma looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Manager of Title & Escrow Operations like?
Interview processes vary by company, role and team. The best plan is to see what others have experienced and then plan accordingly.
How to land an interview at Manager of Title & Escrow Operations?
A great first step is organizing your path to an offer. Check out Kiter for tools to get started!