Betterup

People Operations Associate

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What Betterup is looking for in applicants

At BetterUp, we give people the coaching, support, and push they need to reach peak performance and unlock their limitless potential, in all they do, personally and professionally. We work with world-class experts and Coaches, pioneer innovative technology, and foster human touch at scale to fuel the BetterUp experience, and make growth and development achievable for all. We believe that practicing strong mental fitness is a never-ending practice of maintaining and building the strengths that precede health, happiness, and success. 

And we’re looking to build out a diverse and ambitious team of go-getters to join us as we grow. Exciting opportunities lie ahead, as well as work that makes a real difference — not only in the lives of others, but for your own personal and professional growth, too. Join us as we continue to bring BetterUp to more people everywhere, and create impactful change for our members and for you.  

As the People Ops Coordinator, you will provide essential support to BetterUppers as they navigate the employee experience at BetterUp (e.g. programs, tools, and benefits). This is a great opportunity to support critical HR functions including employee onboarding, benefits administration, HRIS maintenance and compliance.

You will uphold high craftspersonship with a high emphasis on working with unprecedented speed and quality. Effective and efficient time management with a desire to improve processes will be essential. Our ideal candidate has exceptional professional interpersonal skills, a passion for customer service, and thrives in a fast paced, ambiguous environment. 

You’ll have the opportunity to expand your responsibilities as the team grows, so taking initiative and ownership of this role will be critical to your success. 

Responsibilities: 

Impeccable Data and Process Management:

  • Collect and process new hire forms and assist with onboarding new employees globally, including conducting background checks, verifying I-9 employment eligibility, and creating and maintaining employee profiles
  • Maintain and update data in our HRIS system, and audit for accuracy and compliance
  • Respond to in-office HR mailings, manage HR voicemail forwarding, and process state unemployment forms
  • Maintain HR Intranet with relevant policies and documents, and bring zest to our employee resources pages
  • Shape the future of the new employee onboarding experience by helping to automate and streamline processes
  • Provide HR administrative support with billing auditing, purchase order reqs, vendor contracts, and auditor requests
  • Create reports for management, and analyze data for accuracy
  • Collaborate with the payroll and recruiting team to provide accurate reports for payroll processing and recruiting programs, respectively 

Support World-Class Employee Experience:

  • Serve as first point of contact for employee inquiries and respond to HR questions
  • Provide employment verifications and respond to agency inquiries
  • Assist in administering weekly new hire orientation, and ensure a positive onboarding experience
  • Support U.S. benefits administration and assist with annual benefits open enrollment planning and execution
  • Support the execution and creation of HR events and programs 
  • Support HR team with special ad-hoc projects as needed (ie. generating reports, organizing training and events, company communication...etc...)
  • Assist with Return-To-Office Program administration, and prepare employee correspondence as needed

If you have some or all of the following, please apply: 

  • Bachelor's degree in human resources or related field and/or equivalent experience
  • At least 3 years of HR experience, preferably in the tech industry 
  • 1 year of experience with Workday HRIS
  • PHR or SHRM certification is a plus

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

  • Access to BetterUp coaching; one for you and one for a friend or family member 
  • A competitive compensation plan with opportunity for advancement
  • Medical, dental and vision insurance
  • Flexible paid time off
  • Per year: 
  • Holiday charitable contribution of your choice on behalf of BetterUp
  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

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Want some tips on how to get an interview at Betterup?

What is Betterup looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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