Mongodb

Technical Services Engineer

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What Mongodb is looking for in applicants

The database market is massive (the IDC estimates it to be $89B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud, and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to help our customers be successful with MongoDB.

Cool things you’ll do

You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

In this specific role, apart from the MongoDB database, you will be particularly focussing on MongoDB Drivers, Connectors (Spark, Kafka, BI) and MongoDB Realm. In the nutshell, you will help both frontend and backend developers build next generation applications on MongoDB platform.

What you need

  • Application Development experience in Java
  • Experience supporting Enterprise grade applications
  • Experience in working with real time stream processing using Kafka
  • Experience with Serverless computing services such as AWS Lambda, Azure functions
  • Database knowledge including query writing and optimisations
  • Intermediate knowledge of linux including experience with processing log files via commands such as grep, awk, sed

Bonus Points

  • Mobile Development experience (Android, iOS, React Native etc)
  • Experience with Apache Spark
  • Server side troubleshooting
  • Deep understanding of connection pools

Success Measures

  • In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
  • In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
  • In 12 months, you will work on gaining expertise to be a part of a technical experts group within MongoDB ecosystem and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently

This role is remote optional until February 1, 2021, we are looking to speak to candidates who plan to be available in Bengaluru Office for when we introduce our hybrid model.

Let’s check out the below link to know what it’s like to be a Technical Services Engineer at MongoDB

Technical Services Engineering at MongoDB: Meet Alex Bevilacqua

Life at MongoDB

 Our India office culture

  • 300+ people, with teams in Sales, Engineering, HR, Finance, IT & Marketing
  • Regular group outings and opportunities to get to know your colleagues
  • Employee affinity groups

 Our Benefits

  • Competitive salary and equity
  • Comprehensive Health cover, dental cover, travel insurance & Life Insurance.
  • Free lunch twice per week and a fully stocked kitchen with healthy and sweet treats in the office.
  • 26 weeks Maternity & 20 Paternity leave to spend time with new arrivals

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

*MongoDB is an equal opportunities employer*



Want some tips on how to get an interview at Mongodb?

What is Mongodb looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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