Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
Just as we focus on our customers, we also strive to create an inclusive environment where our employees can thrive and do impactful work. We are proud of the competitive products and company culture we continue to build and have been recognized as:
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The Brokerage Operations team at Robinhood is responsible for traditional middle office brokerage operations to include Market Operations and Account Operations. Our mission is to deliver an excellent end-customer experience and mitigate firm risk while supporting cutting-edge brokerage and financial products. We're looking for a motivated self-starter to join our Brokerage Operations team and focus on quality. As a Brokerage Operations Specialist (Quality), you’ll be responsible for building out a quality assurance program across the Brokerage Operations department, which is inclusive of new accounts, equities trading, options, account review, and more. You’ll strategize quality by ensuring operational procedures are in line with standard operating procedures, performing assessments and tracking quality metrics, and use data to test and improve SLAs. This role will be critical to ensuring high standards of quality for Robinhood’s introducing broker.
Colorado Residents Only: In accordance with Colorado state law, Robinhood provides an estimate of the pay range associated with this role. In Colorado, the target salary for this position is $82,000 to $119,000. Pay is based on several factors, including but not limited to education, work experience and certifications. Successful candidates for this role are eligible to participate in Robinhood’s equity plan. [Please note that this information is only provided publicly for candidates in Colorado, but the role is open to candidates outside of Colorado as well.]
We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood's benefits include generous time off, 401(k) participation with employer match, comprehensive health coverage, a health savings account (HSA), wellness benefits, backup childcare and education stipends (all benefits are subject to applicable taxes and based on eligibility).