Airbnb

Payments Product Manager, Payments Processing

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What Airbnb is looking for in applicants

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.

At Airbnb, if there’s anything related to money, it comes to the Payments team.  We are building a world-class payments and commerce organization - one that currently supports 191 countries, 70 currencies, connects dozens of payment providers and banks, processes multiple billions of dollars, and empowers more people to participate in our global marketplace. 

 

About Payments

First and foremost, we’re looking for people who know and use Airbnb and believe in what we’re trying to accomplish. Airbnb is a marketplace that connects guests and hosts by providing the level of trust needed to enable each transaction. Payments is central to creating that trust, which is why Payments is a core and strategic part of Airbnb. 

The Product team is at the center of all of the activity on our team. We play the role of conductor, enhancing our engineers, designers, and data scientists to build great product experiences. Our Payments Product Managers own and lead outcomes related to foundation, growth, and empowerment. This means our PMs set the vision, strategy, and roadmap, and execute on the plans that are developed.

As the Payments PM in the Payments Processing space, you’re passionate about payments. You bring a deep understanding of how money moves between merchant platforms and payment processing partners, including payment gateways, processors, acquirers, card networks, and issuers. You’ll improve and innovate our end-to-end payments processing capabilities, including new ways to exchange money with payments partners, store payment details on our platform, and reduce operational/maintenance overhead while delivering seamless, secure, and reliable payments experiences that delight our guests and hosts. You’re comfortable with ambiguity, and enjoy working backwards from highly ambiguous starting points by leveraging data, running experiments, and following a structured approach to build business use cases that influence a diverse team of engineers, data scientists, finance, compliance, legal, and business experts. You’re able to navigate through technical and regulatory constraints while simultaneously distilling and communicating complex subject matter to payments and non-payments stakeholders. If this sounds like an interesting challenge to you, we’d love to meet!  

 

Required Qualifications: 

  • 7+ years in a product management role launching new payment methods or partner integrations within the greater payments ecosystem consisting of payment gateways, PSPs, payment networks, merchant service providers, issuers, and acquirers.
  • Platform product management experience, building products that can be leveraged by a variety of business customers
  • Ability to work directly with engineers to develop use cases, build inspiring narratives, and evaluate short-term vs. long-term trade-offs
  • Ability to lead by influence across a diverse team of engineers, data scientists, finance, compliance, legal, and business experts
  • Ability to clearly articulate the story for what problem you’re solving for and the vision you’re going after, combined with the capacity to dive into minute details when necessary
  • Exceptional decision making skills: given limited resources, how do you prioritize across needs? 
  • Thrive in a startup culture: dealing with fast pace, changing needs, and limited resources. 

Preferred Qualifications:

  • Familiarity with PCI-level compliance, secure token vaulting, and network tokenization (e.g. MDES, VTS) a plus.
  • Technical chops - experience as an engineer, data scientist, or payment operations specialist
  • Global perspective - experience with global, alternative payment methods outside of credit cards, including digital wallets, SEPA, ACH, and prepaid cards
  • Knowledge and experience using collaborative tools of the trade (e.g. JIRA, SQL, Asana, Google Docs, Scrum, Agile) as well as design/mockup tools (e.g. Figma, Invision)

Benefits

  • Stock
  • $2000 yearly employee travel coupon
  • Competitive salary
  • Paid time off
  • Medical, dental, & vision insurance
  • Life & disability coverage
  • 401K match
  • Flexible Spending Accounts
  • Apple equipment
  • Daily breakfast, lunch, and dinner

Candidate Privacy Notice 

This is a remote job expect that it is not eligible to be performed in Colorado.

If you are a California resident, learn about what personal information we collect about you and how we use it here.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Want some tips on how to get an interview at Airbnb?

What is Airbnb looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Payments Product Manager like?
Interview processes vary by company, role and team. The best plan is to see what others have experienced and then plan accordingly.
How to land an interview at Payments Product Manager?
A great first step is organizing your path to an offer. Check out Kiter for tools to get started!