Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.
The Homes Business focuses on helping guests experience the world in a more authentic and meaningful way by staying with gracious hosts who offer their own unique spaces and hospitality. Our guests connect with those hosts through the Airbnb marketplace, which is unlike any other in the world.
The Relevance and Personalization team at Airbnb is responsible for search and personalization across the entire Airbnb digital platform. Be a leader in the team working on critical, impactful projects with a focus on search ranking, recommendations, autocomplete, query understanding and Airbnb’s ranking platform. We collaborate closely with teams across Airbnb to tailor the guest search experience and support a healthy marketplace for hosts and guests to further Airbnb’s mission of creating a world where anyone can belong anywhere.
On the Relevance and Personalization team, you will guide the development of projects that shape Airbnb’s search and recommendation products with a senior machine learning team and partners. You will also play an important role in shepherding a data- and hypothesis-driven product development approach within the team and across the company.
Strategic Customer Success Manager
New York City
New York, New York, United States
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