Temporal

Developer Success Engineer

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What Temporal is looking for in applicants
We are expanding our team and you can be anywhere in the United States to join us.At Temporal, we are on a mission to remove the complexity in developing reliable software for the cloud. If you want to solve hard distributed system problems, have a passion for open source software and building a strong developer community, then come join us in our mission. Temporal offers an entirely new way to build scalable and reliable applications. Temporal enables developers to focus on writing important business logic, and not on managing state or worrying about the underlying infrastructure. The Temporal platform is already being trusted by top-tier companies as a core technology in their mission critical systems. Our active open source community of developers, who are also our users, provide us with real-time feedback and contributions. We're backed by top VC firms and have a team of professionals from start-ups and larger companies like Microsoft, Google, Amazon, Uber, Apple, Cisco and more.What you'll do*Design and drive developer success plans outlining KPI’s, stakeholders, critical success factors.*Develop a personal relationship with other developers in our Temporal community who are on the Temporal platform and guide them through their journey with Temporal. The learnings and insights gained from helping users should then be used as data to drive the product definition for Temporal.*Collaborate with Co-Founders and Product and Engineering teams through proactive engagement on the Temporal platform regarding on-boarding, best practices, influence product roadmap discussions, and foster developer references.*Be a Developer Success Champion to evangelize developer-centricity within Temporal community to enhance developer experience and loyalty.*Execute the Developer Success strategy.*Planning of KPIs, Metrics and Team Efficiency/Productivity.What you bring to us*Experience as a software engineer in a cloud environment.*Proven technical knowledge in the open source software, highly scalable distributed systems, concurrent programming, and SaaS.*Self-driven and very high sense of ownership.*Passion to help developers through repeatable means.*Extensive experience building and/or managing developer experience teams preferably in the OSS and SaaS space.*Strong data analysis skills.*Detail oriented and well organized.*Can communicate complex issues/processes with simplicity with developers.*Ability to foster and cultivate relationships with developers and become their trusted advisor.*Experience dealing with complex technical environments and requests.*Demonstrated ability in delivering value to the developer through ownership and collaboration.*BS in CS or other Engineering education.

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What is Temporal looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Developer Success Engineer like?
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